Final Cut Pro X Post-Production FAQ

1. Problem: My Hard Drive Doesn’t show up in Final Cut Pro X interface.
Solution #1 (most common). Check to see if your hard drive has a “camera archive” at the root level (e.g. folder called PRIVATE, BPAV, or DCIM). If it does, Final Cut X won’t show the hard drive because it thinks the hard drive is camcorder. Simply relocate any camera archive(s) into subfolders so they are not in the root level.

Solution #2: The Hard Drive is formatted in FAT32 or NTFS, not Mac OSX Extended (Journaled). Select the Hard Drive on the desktop and press commnd + i on the keyboard. In the new window which pops up see what it says under “Format:”. If it says anything other than “Mac OS Extended (Journaled)” you hard drive will need to be formatted. If you have not done this process before feel free to contact department IT staff for assistance.

2. Problem: I’m in the computer lab and I can’t create a new Library / FCP X gives disk permissions error.
Solution: To prevent lost data, we have all F&DM computers set to not allow the students to make new projects on the boot volume (Macintosh HD). In most cases this error means you are not selecting your external hard drive when creating a project. Be sure when you create a new Library, or import media, that your external hard drive is set as the destination drive.

3. Problem: Final Cut Pro X crashes when opening the “background tasks” window.
Solution: Wait for all thumbnails in the Event(s) to finish rendering before opening background tasks. This is a long outstanding FCP X issue which Apple has yet to resolve.

4. Problem: I can’t export film (The “Share” Menu is Grey).
Solution #1: Media Offline issue. Look for offline media in the timeline. If there is media which is offline (seen as a red icon over the clip), you will not be able to export the film. Try to either Re-link the media (File -> Relink Media), or if you don’t know where the .mov files are, just re-import the data from the memory card directories using File -> Import -> Media. Once the data is reimported, FCP X should automatically reconnect any offline media.

Solution #2: Camera Archive Issue:
Look for a missing camera/camera icon on the clips in the event library. If the you did not let your clips finish “transcoding” they will have a small camera icon below them. Sometimes FCP X will say missing camera, sometimes they will have the media and have the camera icon. If any clips have this icon, transcoded or not, you will have to select the clips in the event library, and choose File > Import > Re-import From Camera Archive. In some rare instances you have to re-edit sections which used these clips which were not imported correctly.

5. Problem: I get a message “error with frame _____ (-1 error)” when trying to export/share their project.
Solution: This happens when you have a corrupt frame on the start or end of a clip. The number listed in the error usually correlates with the corrupt frame number.
1. Go to the “Final Cut Pro”-Preferences menu (located in the “Final Cut Pro” menu)
2. Select the “Editing” tab
3. Set the “Time Display” pull-down menu to “Frames” (that will display the frame number in the time display dashboard, just above the timeline)
4.Drag the “current time indicator” (the current position line/cursor) in the timeline to the frame number listed in the error.
5.You will see that the frame is probably black or weird in some way. Most likely it is the first or last frame of a clip.
6. go just past that frame (use the right/left arrows to go forward/backward)
7. do a “command-B” to blade that spot
8. Select that frame (highlight that frame by clicking on it) (you may need to zoom the timeline in to see that frame–Command + to zoom in… Command – (that’s the minus key) to zoom out
9. Hit the Delete key to delete that frame. You will lose a frame of your footage, but it will fix the issue.

6. Problem: Lots of glitches appear in timeline; e.g. playback stutters, many frames look corrupt (shows artifacts), excess rendering; sometimes won’t export at all and has a generic error message/FCP X crashes.
Solution: In some cases Final Cut Pro Projects can become corrupt and symptoms such as those listed above are signs of this. If this happens there is not much you can do. It is best process to frequently duplicate FCP X projects while editing to give you the option of opening an older version when this issue arises.

If exporting is not working, you can sometimes bypass this problem but using the Share >Send To Compressor option instead of Share > Master File. If you need help with Compressor ask a department IT employee for help.

7. Problem: Audio and video going out of sync, or audio is behaving glitchy on playback:
Solution: Audio sample rate issue. Make sure all of your non-camera audio files have a sample rate of 48k. For example, mp3s, and songs from iTunes are in the wrong sample rate of 44.1 and must be converted prior to editing. In our computer lab stations you can drag and drop audio files onto the application “XLD” in the dock to convert them correctly. Once you’ve converted them, re-import them and cut them back into your scene.

8. Problem: I am using an older version of FCP X on a personal computer and want to go back and forth between the F&DM computer lab stations:
Solution: This is not possible. The new version of FCP X has a much more complex way of organizing media in Library package files. You will need to update your home computer version of FCP X, or only use your home machine for all editing.

9. Problem: Playback stutters on timeline and/or event library.
Solution: You are most likely using a USB 3.0 drive plugged into a 2.0 port. All the Mac Pro towers have USB 2.0 ports in the front of them, so be sure that you plug your hard drive into a USB 3.0 port at all times. On our edit suites and computer lab, these stand out as dangling blue USB 3.0 cable on the desk.

10. Problem: How do I keyframe audio?.
Solution: Hold down the option key and click on the audio portion of the clip in the timeline. Each click makes a keyframe which you can then click and drag to adjust.